UCC is an acronym for Unified Communication and Collaboration. By definition, UCC is a solution that offers seamlessly integrated video and web conferencing, messaging, collaboration, voice, and telephony tools. It’s the new standard for organizations seeking to thrive and keep a competitive pace in today’s business landscape. But not all UCC solutions are created equal, and strategic IT leaders are on the hunt for great UCC. Any solution can deliver communication and collaboration tools, but GREAT UCC should be:
Great UCC has the potential to significantly impact business outcomes by maximizing employee efficiency in office or on the go, streamlining workflows, and reducing errors and miscommunication.