Why unified communications (UCaaS) is essential to flexible work

3 out of 4 office-based employees want to continue working remotely, even after the pandemic. Small- and medium-sized businesses will need to adapt – and that means connecting and supporting their workforces with cloud-based unified communication software that makes flexible work easy. Download our eBook, Flexible Worker Guidebook | The Age of Anytime, Anywhere: Flexible Working is a Must-Have, to see: • 6 ongoing trends that make cloud-based communication tools so important for the modern workforce • What it means for SMBs to make the most of Unified Communications • How SMBs can leverage Contact Center as a Service (CCaaS) to boost customer engagement and sales • How you can grow your audience and unlock new opportunities with webinars and virtual events • And more! Download Now

Moving your business communications to the cloud is unavoidable. Not choosing a true cloud solutions exposes your organization to a host of problems, including low call quality (latency and jitter), reliability issues, additional costs, and even security concerns! These challenges contribute to a diminished experience for the business – particularly to the customers you seek to serve. To that end, businesses must choose a communications solution with DNA rooted in the benefits of a true cloud offering. Those characteristics include: • A unique physical and multi-tenant architecture that requires no on-prem equipment • A wide distribution of active data centers • Microservices • Global States • WebRTC This whitepaper explores each of these requirements for a true cloud solution. Download Now

Boosting customer engagement is one of the most efficient ways to grow your small business. In our Guide to Improving Customer Engagement Strategies, you’ll learn how you can level up your customer interactions by: • Adding more communication channels, to meet customers where they are • Adding more communication channels, to meet customers where they are • Boost outreach with SMS campaigns • And much more Get the guide today to learn more. Download Now